Why Join CVCI?

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Subcriber Member Benefits

When you become a CVCI Subscriber, you'll gain access to knowledge, networks and resources. 

Subscriber Membership means you'll be recognized as someone who is:

  • Serious about professional and personal development
  • Enthusiastic about good customer centric practices and committed to the principles of Customer Value Creation
  • Dedicated to practicing your profession in an ethical manner

You'll receive significant benefits offered only to CVCI members - insightful publications, exclusive online resources, and access to communities of like-minded peers.  You will have opportunities to lead, to grow your technical and people skills, and to advance the procession locally and globally.

Members Only Resources Include
  • Research (white papers, benchmarking surveys and best practice)
  • Tools and templates
  • Library of on-demand webinars, podcasts and vendor presentations
  • Peer-written and reviewed articles from the Knowledge Shelf
  • Discounts on management books
  • Computer-based training
  • Newsletters
  • Videos

  • Easily find and interact with peers in CVCI's online community
  • Participate in committees and discussion groups
  • become a speaker in our public speakers bureau

Career Development
  • Grow your career with a job board specifically for  value related positions
  • Unlimited customer value job postings

Volunteer Opportunities

Standards:  CVCI will work to establish standards for key processes and capabilities within customer experience management, and then will create certification programs for practitioners.

Discounts: Save money with discounted access to research, events and other resources.

Ray Sheen - USA

"For years, a value-based approach to the market has meant low prices and cheap products.  Ultimately this approaches shrinks value for both the customer and the seller by limiting both.  However, the truly innovative companies around the world are adding value to the customer by orders of magnitude in performance,  functionality, user experience and customized solutions.  CVCI provides insights and frameworks that will help businesses and organizations shake off the cost-cutting approach of value creation and embrace the imperative to grow and expand the customer's value proposition as means of growing their own businesses."

Todd Oakes - USA

"Organizations today face rapidly evolving challenges in a technology driven business environment.  Success will require a more customer-centric experience, making the customer the central platform from which the organization operates and is the principle driver against which their business decisions are evaluated. CVCI provides both the organization and the individual a unique experience at the global level to learn, share, engage & power their organizational or individual goals towards creating a customer-centric focus."

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